What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jenny H.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Oct 2023
Works beautifully!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's super simple to use to schedule calls and meetings. It's very intuitive to navigate through as well.
What is your favorite aspect of this product?
How streamlined the experience is. I've never had any issues with it.
What do you dislike most about this product?
The only thing I would say I dislike is that I wished it updated by itself instead of updating right before I hop on a call.
What recommendations would you give to someone considering this product?
Would highly recommend if your company has meetings often that are over 40 minutes long (I think this is the max for free accounts).
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Dipak p.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Nov 2023
Simplifying Virtual Meetings for Everyone
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
easy to use , user friendly communication tool, easy to integrate third party application like google calender.
What is your favorite aspect of this product?
Zoom is premium communication tool for virtual meeting, you can easily take client call with high quality video call, screen sharing option is also available so it easy to share anything with client. you can record the meeting for future reference.
What do you dislike most about this product?
they can increase time of 30 min in free plan, otherwise everything good.
What recommendations would you give to someone considering this product?
If you want premium virtual meeting please go only with zoom.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Clean and easy to use
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Saves Time
Cons
- Inhibits Innovation
Please tell us why you think this review should be flagged.
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