What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
akshaj m.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Easy to use, but could have more features.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a lightweight cloud video conferencing app. I absolutely love how it takes almost no time to start up and join a meeting.
What is your favorite aspect of this product?
My favorite aspect about this product is its video conferencing. It won't disconnect even in a bad internet connection.
What do you dislike most about this product?
I dislike the fact that it does not have additional features. the chat application is also very outdated and just looks and feels old.
What recommendations would you give to someone considering this product?
This is absolutely amazing if you are looking for a video conferencing application, but as a standalone app for all business communication, I would say that there are better options out there.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Martin K.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Nov 2023
Zoom, the most trusted online meeting tool!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is an efficient online meeting platform compared other similar platforms.
What is your favorite aspect of this product?
Zoom is a trusted platform internationally. It can easily be accessed via mobile phones or any other gadget with internet connection.
What do you dislike most about this product?
Zoom is a perfect platform. No any depictable flaw.
What recommendations would you give to someone considering this product?
Zoom is a good online conferencing tool. Please don't hesitate to implement it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Asmaa E.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Nov 2023
Great video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Flexibly and simplicity
What is your favorite aspect of this product?
Product use
What do you dislike most about this product?
Nothing particular
What recommendations would you give to someone considering this product?
To make more simple
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Please tell us why you think this review should be flagged.
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