What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sarah C.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2023
Financial focus with Zoom.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Whether it's a one-on-one discussion, a departmental meeting, or a large-scale webinar, Zoom caters to a wide range of meeting sizes and formats. This versatility ensures that it's a one-stop solution for all our virtual meeting needs.
What is your favorite aspect of this product?
The high-definition video and audio quality of Zoom meetings contribute significantly to the feeling of being in the same room, even when miles apart. Also, Zoom's robust screen-sharing and annotation features are great for collaborative work. During financial presentations or discussions, being able to share screens and annotate documents in real-time enhances communication and understanding among team members.
What do you dislike most about this product?
I do not have cons about the platform.
What recommendations would you give to someone considering this product?
Zoom remains my top choice for virtual collaboration at Citi Bank Holdings. Its user-friendly interface, versatility, and feature-rich capabilities make it an indispensable tool for our remote work setup
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Divya J.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Great meeting software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Nimble and intuitive functionalities and features, regular software updares amd patches
What is your favorite aspect of this product?
User experience Intuitive design Screen sharing and muting participants
What do you dislike most about this product?
Server sitting in China and questionable data integrity
What recommendations would you give to someone considering this product?
Data integrity and security may have to be compromised
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Nov 2023
Likeliness to Recommend
Please tell us why you think this review should be flagged.
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