What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jones L.
- Role: Finance
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Nov 2023
User-Friendly, Reliable, with Innovative Features.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Because of its remarkable usability, Zoom stands out among the crowded market of video conferencing solutions and has been widely adopted by a variety of user demographics. Its dependable audio and visual quality guarantees a seamless meeting experience, even in low-bandwidth scenarios. Specialized features like breakout rooms, virtual backdrops, and session recording add a lot of value to Zoom. Furthermore, its adaptability allows it to be tailored to various organizational demands, supporting both small meetings and huge webinars.
What is your favorite aspect of this product?
The best thing about Zoom, in my opinion, is how simple it is to use. It makes video conferencing accessible to people with varying technological backgrounds. Clear communication over geographic distances is ensured by its consistent, excellent audio and video performance, which complements its accessibility. Screen sharing, virtual backdrops, breakout rooms, and other flexible Zoom features improve teamwork and make remote meetings more interesting and effective. Another notable aspect of the platform is its scalability, which allows it to easily manage both big webinars and small team meetings.
What do you dislike most about this product?
The biggest negative aspect of Zoom is its security and privacy issues, which have received a lot of attention, especially given how quickly it gained popularity. Despite the fact that these problems have been addressed, many users, particularly those in delicate sectors, had legitimate concerns about the early mistakes. Furthermore, a few people feel that the interface is too busy, particularly while browsing through all of the options and functions. For some who are not as tech-savvy, this intricacy may be too much to handle, which takes away from the otherwise pleasant user experience.
What recommendations would you give to someone considering this product?
If Zoom is something you're thinking about, I suggest learning about its security settings to make sure your meetings are secure. Utilize the many tools available, such as screen sharing and breakout rooms, to improve your online teamwork. For a smooth workflow, it's also important to look at integration possibilities with other products you use. Consider the possibility of "Zoom fatigue" and adjust the timing of your meetings accordingly. Finally, make the most of Zoom's wealth of tools and lessons to get the most out of the platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Madina A.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Nov 2023
Unshakable and Reliable Online Meetings Platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Agility on cloud meeting facilitation with full 3DiiVi vivid and quality VC and encrypted UC.
What is your favorite aspect of this product?
Seamlessly enhance clear and audible audio VoiP native calls and BIM ( IRC-style featured).
What do you dislike most about this product?
My organization and I have nothing at all to dislike about zoom. it's awesome
What recommendations would you give to someone considering this product?
I would just advise all to undoubtedly pick this software
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Petar S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Reliable Functional of Communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Communication flexibility and cost effective
What is your favorite aspect of this product?
Speed and ease of starting meetings
What do you dislike most about this product?
Right now no con i have faced
What recommendations would you give to someone considering this product?
I strongly support use of this tool for its effective functionalities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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