What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Vineet A.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Nov 2023
Zoom is simply and truely awesome!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Simple and interactive interface makes it different. It can be accesed across the platforms like ios , mac , windows. I love using it through mobile.
What is your favorite aspect of this product?
It is very hassle free. Joining calls with client is smooth with good audio and video quality even when the internet is not so great.
What do you dislike most about this product?
As of now not discovered any dislikes, some work can done on backgroud effects.
What recommendations would you give to someone considering this product?
Zoom is really awesome to use for your requirements. Connecting with client and colleagues through Zoom hs always been a nice experience.
Pros
- Trustworthy
- Caring
- Fair
- Over Delivered
Please tell us why you think this review should be flagged.
Zeeshan A.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Good chat features but limited features.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Less features included
What is your favorite aspect of this product?
Chat function is great
What do you dislike most about this product?
Features are very limited
What recommendations would you give to someone considering this product?
Explore other options
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
Salih K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2023
Easy Recording Feature
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I have never experienced another tool with this fast loading pace
What is your favorite aspect of this product?
I really loved the recording here, it's so easy and simple.
What do you dislike most about this product?
I think the free version should not be limited to 40 minutes, it should be at least an hour.
What recommendations would you give to someone considering this product?
I recommend new users to regularly try out new features.
Pros
- Generous Negotitation
- Helps Innovate
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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