What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Victoria H.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Easy to use and available on multiple devices
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ability to connect various apps to Zoom
What is your favorite aspect of this product?
The ease of setting recurring meetings.
What do you dislike most about this product?
In the past, scheduled meetings have disappeared from the calendar/meetings list despite my not having deleted them.
What recommendations would you give to someone considering this product?
Check out the templates that are available in the Whiteboards section - there may be some there that are very useful for various meeting types.
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
Please tell us why you think this review should be flagged.
Sahil P.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2023
Amazing product with up to date features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has much more features and convenience.
What is your favorite aspect of this product?
Video calls and recording feature
What do you dislike most about this product?
A bit slow sometimes
What recommendations would you give to someone considering this product?
Just keep improving and getting us latest features
Pros
- Reliable
- Enables Productivity
- Effective Service
- Fair
Please tell us why you think this review should be flagged.
Humprey j.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Convenient to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is cheaper and more easy to use
What is your favorite aspect of this product?
Functionality
What do you dislike most about this product?
There is really not much to dislike about it. It serves its purpose well.
What recommendations would you give to someone considering this product?
To use it as soon as possible
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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