What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Manaswi A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Best Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Feature that zoom provides with large crowd is great
What is your favorite aspect of this product?
Recordings with transcript and topic segregation & tagging helps when revisiting the recording
What do you dislike most about this product?
The recording takes time to deliver which could have been a little faster
What recommendations would you give to someone considering this product?
Best tool for teams colaboration.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Zachary V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Conferencing Tool for All Times
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Perfect in bridging gaps during collaborations by rea-time communication and files sharing.
What is your favorite aspect of this product?
Effective in data security and communication managements
What do you dislike most about this product?
I dislikes nothing on this software
What recommendations would you give to someone considering this product?
Simple and secure communication hub
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Lucy N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Suitable for those businesses with many employees
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Suitable for large business meetings
What is your favorite aspect of this product?
Calendar integration hence reminding one when a meeting is starting
What do you dislike most about this product?
There's too many subscription in order to access full resources
What recommendations would you give to someone considering this product?
To try it out as one may end up liking it's features and it's pricing as well for large audience
Pros
- Efficient Service
- Client Friendly Policies
- Generous Negotitation
- Security Protects
Please tell us why you think this review should be flagged.
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