What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
ANUROOP N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Best product for uninterrupted meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
White board and audio quality is the best i felt
What is your favorite aspect of this product?
Audio and video quality
What do you dislike most about this product?
User interface is bit confusing
What recommendations would you give to someone considering this product?
Can improve more features like sharing data and chat feature
Pros
- Trustworthy
- Inspires Innovation
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Alaa B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Simplified Collaboration: & Seamless Communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
i used Zoom with many calls and remote sessions with our clients , i noticed its stable and has a good features also its fast performance
What is your favorite aspect of this product?
stability and performance also screen sharing and whiteboard tools
What do you dislike most about this product?
i heard about privacy issues surfaced when it was discovered that Zoom had stored user data, including meeting recordings, on Chinese servers in 2020.
What recommendations would you give to someone considering this product?
Zoom is no doubt the leading cloud-based video conferencing software i recommend to utilize it
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Maggie L.
- Role: Consultant
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Nov 2023
A Great Communication App for My Clients &Students
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom distinguishes itself with its user-friendly interface, high-quality video/audio, robust screen sharing, virtual backgrounds, and cross-platform compatibility. Its ease of use and reliability set it apart in the market.
What is your favorite aspect of this product?
Zoom is my favorite video conferencing platform due to its user-friendly interface, reliable video quality, and versatile virtual backgrounds, which result in a seamless and enjoyable communication experience with my clients and students.
What do you dislike most about this product?
When logging in through the phone, I'm unable to see pictures and microphones. I have to swipe to view all participants. This feature could be improved.
What recommendations would you give to someone considering this product?
For optimal Zoom use, ensure a stable internet connection, familiarize yourself with features like screen sharing and virtual backgrounds, and leverage Zoom's security settings. Regularly update the app for the latest enhancements and security patches.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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