What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Carolina S.
- Role: C-Level
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2023
Intuitive and full of options
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I started using it when the pandemic and I cannot be prouder and happier with my decision. It is the way to deliver all my lessons, workshops, getting clientes, etc. Fantastic
What is your favorite aspect of this product?
The fact that you can keep everything that you write on the chat or white boards. Super useful for my students
What do you dislike most about this product?
For me the product has no flaws
What recommendations would you give to someone considering this product?
Give a try to the premium option. The cost is very affordable and the features are endless
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
kristin m.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Zoom reached to us at the ideal moment
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The cost of zoom set it apart from other expensive remote collaboration tool. This tool is cheap and affordable to all
What is your favorite aspect of this product?
The ease of install, configuration and use of this tool is fantastic. I like the management of audio and video controls where you can manage the meeting efficiently. Creating meetings and join is easier and faster.
What do you dislike most about this product?
So far I have nothing against this tool
What recommendations would you give to someone considering this product?
Kindly use this tool if you need efficiency in your collaboration of your project and organizing company meetings
Pros
- Effective Service
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Charanjeet S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Great Confrence and Meeting software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has provided an incredible solution for video and audio calls. Remote work become possible because of the good quality of video calling of zoom
What is your favorite aspect of this product?
Zoom is the best video calling software. The video quality and audio quality is incredible as compared to other communication softwares
What do you dislike most about this product?
In the zoom meetings sometimes very rarely glitch with audio happened. Maybe they are improving the audio quality. So there is no dislike here to be mentioned
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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