What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Desh Bhushan T.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2023
Fantastic product, ease of usage
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
feature, and ease of use
What is your favorite aspect of this product?
easy collaboration
What do you dislike most about this product?
free call finished at 45 min :-)
What recommendations would you give to someone considering this product?
improve video calling like Jabber
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Nasseer Q.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
About Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom standsout in terms of user friendly interface, reliable performance and features like breakout rooms etc.
What is your favorite aspect of this product?
It has to be ease of use. I have use other related products as well but the simplicity and ease of use of zoom is pretty satisfying.
What do you dislike most about this product?
Chat history is lost when zoom call ends.
What recommendations would you give to someone considering this product?
If you are looking for user friendly interface with ease of use the go for zoom.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
MANISH B.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2023
easy to use great quality and over all experience
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
better interface
What is your favorite aspect of this product?
conference features
What do you dislike most about this product?
as such nothing
What recommendations would you give to someone considering this product?
its the best
Pros
- Helps Innovate
- Reliable
- Altruistic
- Over Delivered
Please tell us why you think this review should be flagged.
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