What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Oliver D.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Perfect Tool for Secured Communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Advanced data security snd one click to global connectivity.
What is your favorite aspect of this product?
Simplified dashboard for anyone to use.
What do you dislike most about this product?
No dislikes
What recommendations would you give to someone considering this product?
I really like the experience
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
David M.
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted Nov 2023
Easy video calling service
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom was the pioneer in video calling conference tech so their video features stay up to date.
What is your favorite aspect of this product?
The ability to send the meeting to any participant and they can just download the free version of Zoom.
What do you dislike most about this product?
Wish there was more calendar integration. Not very easy to do document collaboration in Zoom.
What recommendations would you give to someone considering this product?
Zoom is a great video calling/meeting service that allows you to connect with any participant. I would recommend an organization add it to their IT so any participant can be added to meetings. They don't have to be locked into Teams or Slack.
Pros
- Continually Improving Product
- Effective Service
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
Elena D.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Nov 2023
Great tool to improve productivity
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is reliable and easy to navigate. It has a free option.
What is your favorite aspect of this product?
The free options
What do you dislike most about this product?
Nothing in particular- happy with all the features
What recommendations would you give to someone considering this product?
Go for it. It will make the teams work more efficient
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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