What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sam Z.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2023
Solid Video Platform. I only wish it ran faster.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The audio settings and ability to play a user's audio/music through the platform is still the best on Zoom.
What is your favorite aspect of this product?
Superior audio features, ability to broadcast a users audio/musics to all meeting participants.
What do you dislike most about this product?
How long it takes to start the meeting. You click what seems like a million times to get the meeting started.
What recommendations would you give to someone considering this product?
Speed up the experience of initiating the call. Increase the max call time in free version to 60 minutes.
Pros
- Trustworthy
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rishi B.
- Role: Vendor Management
- Industry: Government
- Involvement: End User of Application
Submitted Nov 2023
The breadth of features is amazing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy of handling participants, and easy to join the call. Webinar hosting.
What is your favorite aspect of this product?
Integration with Outlook.
What do you dislike most about this product?
Screensharing and difficulty in adding hosts before the meeting.
What recommendations would you give to someone considering this product?
Consider integrations with your organization's applications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
akanksha n.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Easy of use and powerful product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It stands out for having excellent audio and video quality, which guarantees dependable and clear connection. Because of the platform's adaptability, a wide range of users from tiny businesses to huge corporations and educational institutions can utilize it.
What is your favorite aspect of this product?
The greatest feature of Zoom is how simple it is to use. It is very easy to schedule and join meetings using the user friendly UI, not only that it also has zoom cloud which provides to save our recordings files etc...,
What do you dislike most about this product?
Zoom has a lot going for it, but one thing that sometimes bothers me is network problems during screen sharing or video conference. and also sometimes it decreases the video and audio quality even though my network speed is high.
What recommendations would you give to someone considering this product?
For the people who want to consider this product it has a vast amount of features like screen share, breakout rooms and collaborative tools etc.., which provides a seamless superior experience to the user.
Pros
- Enables Productivity
- Caring
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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