What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Trisha G.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Fantastic product! Prefer over others!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use. Cost. Easily update/downgrade account. Features.
What is your favorite aspect of this product?
Ease of use and reliability.
What do you dislike most about this product?
Can not think on one negative.
What recommendations would you give to someone considering this product?
Start with the free trail. Great video communications platform!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rachel S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2024
Amazing software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's the perfect tool for the meeting with external client and the meeting with a lot of people.
What is your favorite aspect of this product?
I regularly organize remote training sessions with Zoom and I really appreciate the whiteboard sharing feature to add annotations. This feature allows me to do the exercises collaboratively.
What do you dislike most about this product?
I have nothing that I dislike
What recommendations would you give to someone considering this product?
Don't hesitate it's a great product for any organization!
Pros
- Enables Productivity
- Inspires Innovation
- Caring
- Over Delivered
Please tell us why you think this review should be flagged.
Enrique A. D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Great communication tool, Beyond the Basics!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out among video conferencing tools with its user-friendly interface, high-quality audio and video, and robust features. The platform excels in simplicity, making it accessible for diverse users. Zoom's breakout rooms facilitate seamless collaboration in large meetings, a feature not universally offered. Security features like meeting passwords and waiting rooms enhance privacy. Integration capabilities with third-party apps and tools broaden its utility. Constant updates showcase Zoom's commitment to innovation, ensuring it remains a preferred choice for virtual meetings, events, and webinars.
What is your favorite aspect of this product?
Zoom for its intuitive interface and ease of use. The platform's versatility in accommodating various meeting sizes, from one-on-one discussions to large webinars, is a notable aspect. Additionally, features like breakout rooms for group collaboration, virtual backgrounds, and reliable video and audio quality contribute to Zoom's popularity. Its continuous updates and commitment to security also stand out as positive aspects, ensuring a seamless and secure virtual meeting experience.
What do you dislike most about this product?
previously some security issues have been solved mitigating the risks
What recommendations would you give to someone considering this product?
Ensure your internet connection meets the requirements for seamless video conferencing. Explore the platform's features like breakout rooms, screen sharing, and virtual backgrounds to maximize collaboration. Stay informed about security practices, use features like meeting passwords and waiting rooms for added privacy. Leverage integrations for a tailored experience with other tools. Regularly check for updates as Zoom continually enhances its features and security measures. Consider user training to optimize the platform's capabilities for effective virtual communication and collaboration.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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