What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Frank H.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jan 2024
Easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
They are the leaders in this space, and rightfully so. Their features and add-on capabilities are top of the line.
What is your favorite aspect of this product?
I love the ease of use when having a team huddle, it makes things so streamlined.
What do you dislike most about this product?
Setting up the breakout rooms.
What recommendations would you give to someone considering this product?
I would recommend this product it makes meetings so simple, haven't had any huge issue with Zoom.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Fiyan K.
- Role: Industry Specific Role
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2024
A Good Experience
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides us with a virtual room where we conduct meetings It has high quality audio and quality outputs It has a user friendly interface and is reliable
What is your favorite aspect of this product?
The recording feature allows us to use the discussions afterwards
What do you dislike most about this product?
I have not experienced a nevative feature so far
What recommendations would you give to someone considering this product?
Zoom has all it take to hold virtual meetings with ease. I highly recommend it to all
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Obaidul R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Heading on Right Direction
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
No comparability limitations,accessible in all timezones and much advanced information security
What is your favorite aspect of this product?
Clear audio and high quality HD videos
What do you dislike most about this product?
No complaints at all
What recommendations would you give to someone considering this product?
All effectiveness in communication is achieved through this platform
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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