What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Vishal S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Zoom is a current staple in video conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use and the feature set.
What is your favorite aspect of this product?
Screen sharing.
What do you dislike most about this product?
There are competitive products.
What recommendations would you give to someone considering this product?
Zoom is an option for video conferencing.
Pros
- Trustworthy
- Saves Time
- Includes Product Enhancements
- Helps Innovate
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Great product for everyday use!
Likeliness to Recommend
Pros
- Helps Innovate
- Unique Features
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Mark B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Our favorite tool for internal meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its ability to host a huge amount of participants without delays is outstanding, the user interface is quite simple for the user.
What is your favorite aspect of this product?
Able to host meetings with huge number of participants, and it's easy to use
What do you dislike most about this product?
The administrator area is quite complex, you might need some time to learn everything.
What recommendations would you give to someone considering this product?
Take some time to learn about the admin area, it can be overwhelming if it's your first time.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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