What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Abhishek s.
- Role: Finance
- Industry: Government
- Involvement: Vendor Management and Renewal
Submitted Feb 2024
Very good alo
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is known for its stability and performance, providing high-quality audio and video even in low-bandwidth environments
What is your favorite aspect of this product?
aspect of this product that users often appreciate is its versatility. It can be tailored to various needs, making it adaptable for a wide range of applications and users
What do you dislike most about this product?
Nothing i dislikes
What recommendations would you give to someone considering this product?
You can buy this product without thinking anything
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shelby G.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2024
Zoom fair review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The breakout rooms are brilliant for dividing attendees up and setting tasks to boost the engagement. The need to not download the app saves alot of time and hassle. The connection always seems better than other platforms leading to less interruptions
What is your favorite aspect of this product?
I have used Zoom for many years alongside other similar platforms. I have used Zoom to lead and attend training. I have successfully ran multiple presentations using Zoom. In recent training, I attended a 5 day remote learning online course over Zoom. It has a simple lay out and can be joined online without using the app which saved me time and hassle in asking our IT department to download it for me. I have personally found that I experience less connectivity issues with Zoom compared to other meeting platforms. Delivering training via Zoom is super easy and you can control the whiteboard and breakout rooms which has boosted engagement
What do you dislike most about this product?
I have no complaints about Zoom, it is a totally efficient platform for hosting meetings and training. It is a pretty average system - with all capabilities matching its competitors products in the same sector
What recommendations would you give to someone considering this product?
I have used multiple meeting systems recently - I would perhaps would need to stick to one - being Zoom moving forward to experience less connectivity issues
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Harsh Vardhan S.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Feb 2024
Marvelous application and features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's easy to use and launch with just a click
What is your favorite aspect of this product?
Customer service and fast loading
What do you dislike most about this product?
I didn't find any cons
What recommendations would you give to someone considering this product?
It should be upgraded for more features
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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