What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Romalio W.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I have used lots of products but I didn’t got never before like this. Budget friendly
What is your favorite aspect of this product?
In my opinion as i said I didn’t got never before like this so you can attendant any meeting from any where you want.
What do you dislike most about this product?
Nothing dislikes
What recommendations would you give to someone considering this product?
If you are unable to work from your office and you have to attend an urgent meeting you can attend it from any where
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
umu k.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
The Zoom service is exceptional.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Their top pick is the Logitech C922 Pro Stream, with its 1080p camera, outstanding audio, low-light correction, and background removal.
What is your favorite aspect of this product?
I use Zoom Workplace for home meetings. Because I attend education seminars where learning materials are explained, I've learnt a lot.
What do you dislike most about this product?
Many advanced functions require a premium plan.
What recommendations would you give to someone considering this product?
Zoom's ease of use, robust performance on low bandwidth, and collaboration features are praised.
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Saqib C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Teamwork and virtual connections made easy
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
What I like best about Zoom Workplace is its seamless integration of communication tools, which makes collaborating with my team effortless. The video conferencing quality is consistently reliable, even with large groups, and the addition of features like Zoom Whiteboard and Zoom Chat allows for real-time collaboration and idea-sharing. The platform is intuitive to use, whether for quick check-ins or larger virtual events, and its ability to integrate with other workplace tools streamlines our workflow, making it an indispensable part of our remote work setup.
What is your favorite aspect of this product?
Zoom is a very powerful application with many features. Its great implementation team walked us through changing out our previous system. For the end user, it is very easy to use and can go from voice to video or chat. It can be multi-platform with Windows, Mac, Chromebook, Android, or iOS, so it is very versatile and fairly consistent across all platforms.
What do you dislike most about this product?
Zoom could have better support once you are a customer. The support during our trial period before we actually purchased Zoom was amazing. After purchasing, they were unable to help us as much. We do still receive support and they are still a great company to work with, it just is something they could improve on.
What recommendations would you give to someone considering this product?
Recommending Zoom for its versatile services and amazing performance
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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