What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Scott B.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2024
So many features I am still learning, but easy!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use! Ease of use!
What is your favorite aspect of this product?
Low cost, effective, streamlined.
What do you dislike most about this product?
Many features I don't have the bandwidth to absorb yet.
What recommendations would you give to someone considering this product?
Give it a while, you won't be disappointed!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Anjali P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
The Ultimate Meeting Solution
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has exceptional ease of use, high-quality video and audio performance, and robust features like breakout rooms and virtual backgrounds. Its scalability makes it suitable for everything from small team meetings to large webinars and conferences.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its breakout room feature. It allows hosts to easily split participants into smaller groups for discussions or collaborative activities, which is fantastic for engagement purpose and ice-breaking sessions.
What do you dislike most about this product?
One major thing is its reliance on a stable internet connection; even minor connectivity issues can lead to disruptions in audio and video quality.This needs to be resolved.
What recommendations would you give to someone considering this product?
I recommend starting with a free trial to explore its features and understand how they fit your needs and then go for a paid purchase. Familiarize yourself with key functionalities like breakout rooms, virtual backgrounds, and screen sharing to maximize your experience. Also, make sure to test your internet connection and audio/video setup before important meetings to ensure optimal performance.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Please tell us why you think this review should be flagged.
Paola O.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2024
My Experience Using Zoom - Powerful and Affordable
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Besides web conferencing, Zoom helps modernize work environment by ensuring smooth and effective communication and collaboration.
What is your favorite aspect of this product?
With Zoom, all business internal communications are easy. It makes web conferencing easy, safe, and effective. It boosts team productivity
What do you dislike most about this product?
Zoom is all good. No negativity to report.
What recommendations would you give to someone considering this product?
Zoom is a recognized tool world over and we have used it successfully. I recommend it to prospective businesses
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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