What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sayyam S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
great way to connect with clients in remote areas
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The interface of Zoom is very easy to use, so even people who are not very good with computers can do it. It requires little setup and allows users to join meetings with just a few clicks, which helps to its broad appeal.
What is your favorite aspect of this product?
Breakout rooms allow big groups to split into smaller teams for focused talks or activities, making meetings and events more effective. This is very helpful in workplace meetings where different groups need to work on separate tasks.
What do you dislike most about this product?
. The 40-minute time limit for group meetings on Zoom’s free plan can be hard especially for small teams or instructors who rely on the platform for longer sessions. Once the time is up, the conference automatically ends, which can disturb on going discussions or activities.
What recommendations would you give to someone considering this product?
Zoom is wonderful for small team meetings, webinars, and large conferences, but you need to decide if the free version is enough.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Francis K.
- Role: Finance
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Oct 2024
The features are excellent
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Unique features
What is your favorite aspect of this product?
Real time and ability to voi
What do you dislike most about this product?
The cost is slightly high
What recommendations would you give to someone considering this product?
They should consider purchase of this product
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Rethabel H.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Oct 2024
Fantastic products
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use and to access
What is your favorite aspect of this product?
Prove the world network
What do you dislike most about this product?
Nothing much
What recommendations would you give to someone considering this product?
It allows as many as possible connection at the same time and the same link
Pros
- Effective Service
- Caring
- Respectful
- Client's Interest First
Please tell us why you think this review should be flagged.
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