What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ayush S.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2024
Advantages of Using Zoom meeting over another app
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom have more features then other platonic like Google meet.. The main feature I like the most is that I can disconnect my audio on a call
What is your favorite aspect of this product?
My facial aspects are easy navigations. Zoom allows large number of user to collaborate in a single meeting also it gives HD video calling services which helps in better meeting and communication.
What do you dislike most about this product?
Sometimes it shows poor network connection despite you having a proper connection. Zoom requires a proper stable connection
What recommendations would you give to someone considering this product?
If someone want to collaborate with more people in a single meeting with the use of easy navigation then he must consort zoom meet
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service
Cons
- Less Transparent
Please tell us why you think this review should be flagged.
Sande M.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2024
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
1. High-Quality Video and Audio: Up to 4K resolution, low latency. 2. Scalability: Support for up to 1,000 participants. 3. Ease of Use: Simple, intuitive interface. 4. Cross-Platform Compatibility: Accessible on desktop, mobile, tablet.
What is your favorite aspect of this product?
1. Evaluate video quality and scalability needs. 2. Assess security requirements. 3. Consider integrations with existing tools. 4. Compare pricing plans. 5. Pilot test with a small team.
What recommendations would you give to someone considering this product?
Microsoft Teams: Similar collaboration features, but Zoom offers more customizable meetings. - Cisco Webex: Similar enterprise features, but Zoom provides more intuitive interface.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Krishna A.
- Role: Student Academic
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2024
Ideas for a More Engaging and good experiences
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User-Friendly Interface, Strong Security Measures.
What is your favorite aspect of this product?
flexibility.
What do you dislike most about this product?
so far there is no problem with this product.
What recommendations would you give to someone considering this product?
we can use this product anyway. because this has no negative aspects.
Pros
- Reliable
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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