What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Dmitrii A.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
fantastic and very easy to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom stands out with its AI Companion for meeting summaries and content generation, multi-speaker view to highlight active speakers, translated captions in 33 languages, and extensive integration capabilities with third-party apps.
What is your favorite aspect of this product?
easy of use
What do you dislike most about this product?
easy of implementation
What recommendations would you give to someone considering this product?
go ahead and no worries
Please tell us why you think this review should be flagged.
Maxwell M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2024
High-quality video and audio, even in low-bandwith
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's user-friendly interface, high-quality video and audio, and robust features like breakout rooms and virtual backgrounds.
What is your favorite aspect of this product?
Reliable performance even when with low bandwidth, extensive integration with other tools, and flexible pricing model that caters to various user needs.
What do you dislike most about this product?
Meetings can be disrupted by poor internet connectivity, affecting overall experience.
What recommendations would you give to someone considering this product?
By implementing Zoom meetings, it enhances collaboration and team communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Education
- Involvement: Initial Implementation
Submitted Oct 2024
Very reliable, a bit pricey.
Likeliness to Recommend
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Effective Service
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
Please tell us why you think this review should be flagged.
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