What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Nilesh K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
zoom is a reliable meeting and webinar platform.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
zoom is simpler and better than cisco webex.
What is your favorite aspect of this product?
the app now integrates better with asana and slack.
What do you dislike most about this product?
zoom fixed past security issues, but they remain.
What recommendations would you give to someone considering this product?
not recommended for individuals or small groups who need unlimited meeting time.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Upendra Y.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
"Simplifying Virtual Meetings for Effectiveness."
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The key to Zoom's success is its market segmentation-based penetration, which allows you to communicate for 30 minutes for free during the trial time.
What is your favorite aspect of this product?
Zoom is reasonably priced, and its mobile application UI is more inventive and user-friendly.
What do you dislike most about this product?
The free version doesn't have much time for group discussions.
What recommendations would you give to someone considering this product?
For large webinars and events where access and video of superior quality are essential.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ahmer Zaman K.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Nov 2024
Excellent features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Conference call options
What is your favorite aspect of this product?
Quality of conference calls and facilitator functions
What do you dislike most about this product?
Reported issues with security
What recommendations would you give to someone considering this product?
Worth using in bigger organizations
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
