What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Nick M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has the best data encryption system software where it can't trace our video call or another uninvited personal
What recommendations would you give to someone considering this product?
It is a user-friendly interface and aids the host to take full-control of the meeting room
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rishabh S.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Great Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Unique features and easy to use interface
What is your favorite aspect of this product?
Interface and usability
What do you dislike most about this product?
Nothing serious as such but can be enhanced more for average user who have less knowledge
What recommendations would you give to someone considering this product?
Delivers exactly for what it is made and enhances the connectivity
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Jigna K.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2025
"Zoom: Bridging Distances with Seamless Connectivi
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differentiates itself with its user-friendly interface and high-quality video and audio capabilities, making it accessible for users of all technical levels. It offers robust features like breakout rooms, virtual backgrounds, and screen sharing, which enhance meeting engagement and interactivity. Additionally, Zoom's scalability and reliability, even with large participant numbers, make it a preferred choice for both small meetings and large webinars.
What is your favorite aspect of this product?
many users appreciate Zoom's ease of use and high-quality video conferencing capabilities. Its intuitive interface and features like breakout rooms and screen sharing make it simple to host engaging and interactive meetings, which is highly valued by both individuals and organizations.
What do you dislike most about this product?
nothing about dislike.
What recommendations would you give to someone considering this product?
For someone considering Zoom, I recommend exploring its various features, such as breakout rooms and virtual backgrounds, to enhance meeting engagement. Ensure you have a stable internet connection for optimal video and audio quality. Additionally, familiarize yourself with Zoom's security settings to protect your meetings and data effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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