What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ram K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Easy to use and navigate
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The Zoom GUI is simple and pretty easy to navigate, which is most needed for a lot of non-tech employees. it had excellent screen-sharing features enabled, like Whiteboard, Docs Share, AirPlay, etc. it is pretty good for conference meetings and collaborations.
What is your favorite aspect of this product?
Zoom extensions integrate well with third-party apps like Slack, Salesforce, and Calender, etc. pretty easy to manage events. HD video and Audio with the clear voice.
What do you dislike most about this product?
i don't have anything, but maybe its a little pricy compared to others.
What recommendations would you give to someone considering this product?
Evaluate your requirement and compare other apps on price. Zoom is pricy, but Zoom is scalable as we needed and can handles large-scale meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Taiwo A.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2025
It is a fantastic product.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is quite different and easy to use
What is your favorite aspect of this product?
The video quality is very good
What do you dislike most about this product?
I don’t dislike it.
What recommendations would you give to someone considering this product?
It is highly recommended
Pros
- Continually Improving Product
- Performance Enhancing
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Feb 2025
Its a great product, great features
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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