What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Natalia L.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is the best on video conferencing call and allows the host to take control of the meeting
What recommendations would you give to someone considering this product?
It is a user-friendly interface and with accessible features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Eseoghene O.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product, I love it!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
One think I have noticed is that Zoom is optimized for Stability as it works well even in low-bandwidth environments compared to other similar products which helps the overall performance.
What is your favorite aspect of this product?
For me, one of my favorite things about Zoom is that it can support up to 1,000 participants in meetings and 50,000 viewers in webinars, handling large meetings a lot better than most others.
What do you dislike most about this product?
If there is one thing about Zoom I do not really like, it is that it requires software download unlike other similar products. Users who have little storage will struggle to access the application while users with storage have to go through the process of downloading the software before being gaining access.
What recommendations would you give to someone considering this product?
If you wish to run frequent long meetings, I suggest that you avoid the free plan’s 40-minute limit by either upgrading to any of the higher plans or simply restarting meetings so participants can join again.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Martin M.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Zoom meeting App review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is connecting us with several studente across different schools and does not get off easily like other tools we tried
What is your favorite aspect of this product?
Video conferencing with high quality signals that do not easily break even when internent signal is not stable
What do you dislike most about this product?
Dailing in with numbers is not much effective where the audio quality tend to slower and breaks often
What recommendations would you give to someone considering this product?
Zoom is good and would highly recommend it
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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