What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Samuel B.
- Role: Public Sector
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has the best video conferencing quality and it has the best data encryption
What recommendations would you give to someone considering this product?
It is a user-friendly interface and also allow the host to record the meeting
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Muhumuza U.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Feb 2025
Zoom makes online meeting faster and acessible
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom mkakes online meetings faster and reliable with ready made features like video conferencing which does not requir any extra tool to use as can use the device integrated camera and audio capabilitites and the screen sharing which provides smooth sharing of real time content collaboration
What is your favorite aspect of this product?
I do like the User interface of the zoom, both the mobile app and the desktop version, as well as the ability to record meetings which makes them acesible in the future for quality and training purposes
What do you dislike most about this product?
I have seen the audio qiality often causing echoes in the background and noise of poor quality even though it is a once in a while minor issue
What recommendations would you give to someone considering this product?
Zooom is perfect for online meetings of all sizes and would recommend the solution
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Allin T.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Very Reliable! World-renound!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The Accesibility.
What is your favorite aspect of this product?
I like that you are bale to call in.
What do you dislike most about this product?
The interface can be more clear.
What recommendations would you give to someone considering this product?
This is the product to consider if your company requires remote telecomms!
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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