What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Julia H.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Feb 2025
Clear in services
Likeliness to Recommend
What is your favorite aspect of this product?
Screen recording is allowed and audio calls to, the recordings can be used for refences.
What do you dislike most about this product?
It sometimes drop calls.
What recommendations would you give to someone considering this product?
Zoom is give out a clear audio and good video quality.
Pros
- Reliable
- Caring
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Eva R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Screen share helps for illustrating projects.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is killing it with performance and reliability by use of AI powered noise reduction and HD quality videos.
What is your favorite aspect of this product?
I spectacularly cherish it for virtual meeting with clients and as a developer screen share to illustrate my projects.
What do you dislike most about this product?
Great software with high quality video even with slow network
What recommendations would you give to someone considering this product?
Yes for as a developer is has done an incredible job for my remote presentation to illustrate my project.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
James K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Very refined for quality communication.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Very refined with video communication by its background noise cancellation.
What is your favorite aspect of this product?
I very viably impressed by its video quality with video conference calls.
What do you dislike most about this product?
Great tool which ensure quality communication even with slow network.
What recommendations would you give to someone considering this product?
It's refined and most powerful for video conference calls which huge number in participation
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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