What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Nick N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Exceed my expectations with knowledge share.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Screen share capabilities is effective for knowledge sharing,remote training and interactive meeting.
What is your favorite aspect of this product?
I like it for online classroom and use of whiteboard for real-time interaction.
What do you dislike most about this product?
Great to use of mobile and desktop.
What recommendations would you give to someone considering this product?
Yes it's very impressive for our interactive learning with whiteboard and screen share for knowledge sharing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Vinay Prakash M.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2025
Zoom is a better option for video conference
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is very stable and their support system is very good
What is your favorite aspect of this product?
The security and user control feature
What do you dislike most about this product?
Zoom has timelimit in free version. this should be increased up to 45 min
What recommendations would you give to someone considering this product?
It should work with minimum or low internet speed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Kihara D.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Feb 2025
Fantastic remote trainer out there.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is very impeccable to give quality phone calls from any region.
What is your favorite aspect of this product?
I am thrilling with presentation to share ideas by screen share.
What do you dislike most about this product?
Great product with video conference calls.
What recommendations would you give to someone considering this product?
It's thrilling for quality presentation which allow us to remote train colleagues.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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