What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Nanita R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Meeting conducting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is the best in conducting the meeting and online classes
What recommendations would you give to someone considering this product?
It is well encrypted and it is a user-friendly interface
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Melvin M.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2025
Amazing functionality!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom user interface stands out from other similar products. Ease of access to features is very good.
What is your favorite aspect of this product?
Quick access to join a meeting whether signed in or not is very satisfying. Saves a lot of time.
What do you dislike most about this product?
The platform struggles or even totally fail to connect when using low but stable network bandwidth. Also, they need to introduce an automatic reconnection to ongoing meeting incase of network fluctuation.
What recommendations would you give to someone considering this product?
Zoom offers very good quality for their services. Features are also in abundant for easy access while meeting is ongoing. Serves very well the primary purpose of general video conferencing.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Anjali K.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
Key Asset for video meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Really interactive tools having best audio and video quality while doing a video conferencing . It includes emojis which is beneficial to thumbs up whenever needed to express greet.
What is your favorite aspect of this product?
Zoom provides high quality video and audio that makes our virtual meetings feel natural and we can early schedule our meeting in calendar.
What do you dislike most about this product?
Concern I found in zoom is High bandwidth dependency sometimes creates latency issues.
What recommendations would you give to someone considering this product?
Zoom provides smooth and efficient experience while doing video conferencing seminar and meeting.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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