What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Bello R.
- Role: Consultant
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2025
The Gold Standard for Virtual Meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Reliable video quality and large meeting capacity.
What is your favorite aspect of this product?
Smooth screen sharing and breakout rooms.
What do you dislike most about this product?
Frequent updates and occasional security concerns.
What recommendations would you give to someone considering this product?
Perfect for webinars, large teams, and virtual events
Pros
- Enables Productivity
- Inspires Innovation
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Gertrude S.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Aug 2025
Amazing Cloud UCaaS, UC, IMM and Scheduling Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Over 100% seamless connection with full 3DiiVi VC, audio and WC services while doing online business meetings.
What is your favorite aspect of this product?
Organised thread type group messaging (IMM and chats). Ease on deployment and usability.
What do you dislike most about this product?
I do see any.
What recommendations would you give to someone considering this product?
Implement it thank me later.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Lekshmi M.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Aug 2025
A Reliable Video Conferencing platform
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's high quality video and audio conferencing availability,ease of use is the main attraction from others
What is your favorite aspect of this product?
Zoom is easy to use and it works across multiple devices.It also have a user-friendly interface and we can easily host meetings
What do you dislike most about this product?
In some occasions the video and audio lags sometimes and its high data consuming
What recommendations would you give to someone considering this product?
Zoom is a great option for online classes, team meetings, and virtual events. I will recommend it for anyone needing a stable and high quality video conferencing platform.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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