What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Aman P.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Easy to use !!!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It provides a great range of features including remote screen control, file transfer, virtual white video, instant messaging, audio/video conferencing, searching, pin the conversations, screen sharing etc. Provides lot of unique features.
What is your favorite aspect of this product?
I use it for my KT"s session. I use video conferencing and then record them, I can share any kind of multimedia on this.
What do you dislike most about this product?
To be honest, they should add multi screen sharing features
What recommendations would you give to someone considering this product?
One should use it for formal/informal communication to enhance their productivity.
Pros
- Saves Time
- Fair
- Client's Interest First
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Luke G.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
The standard for video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Better infrastructure for larger meetings
What is your favorite aspect of this product?
It works well a lot of the time, good screenshare
What do you dislike most about this product?
UI could do with an update
What recommendations would you give to someone considering this product?
Good reliable video conferencing software
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Akash r.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
A Grand platform in connecting and collaborating.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's easy for hosts and participants to navigate through its features. It's very stable and reliable. It's incredible how it's free version can support upto a hundred participants.
What is your favorite aspect of this product?
Exceptional security features. It's durability and reliability. It's high quality videos calls.
What do you dislike most about this product?
It's been amazing how it can handle large meetings with multiple participants from across the globe without any issues,no discords at all and would recommend it without a doubt.
What recommendations would you give to someone considering this product?
I would recommend it because it ensures your meetings are very secure. It offers great meeting experience. It has empowered our organization to work effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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