What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2024
Easy for Video conferencing with large participant
Likeliness to Recommend
Pros
- Caring
- Respectful
- Client Friendly Policies
- Acts with Integrity
Please tell us why you think this review should be flagged.
Reza R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Great product with lots of features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is an application that you can always try, it will be the best on its class.
What is your favorite aspect of this product?
It can work with any internet speed even the lowest one which is the best possible result, you don't need to be worried about the quality of the meeting it can handle it effectively.
What do you dislike most about this product?
Sometimes there are lots of updates even in one month, maybe it's best to ignore the frequent updates.
What recommendations would you give to someone considering this product?
Just go for it, you won't be disappointed.
Pros
- Reliable
- Caring
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Rex L.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Easy to create meetings, but not always reliable.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of use to setup a meeting. Integrates with Google Calendar.
What is your favorite aspect of this product?
Meetings - efficient and easy to setup but limited to 40 minutes
What do you dislike most about this product?
Not smooth. Quality of video sometimes deteriorates. I sometimes can’t hear people’s audio clearly. Microsoft Teams is more reliable.
What recommendations would you give to someone considering this product?
It is great for everyone to use. No need any licenses if you just want to create a meeting as you go.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Caring
Cons
- Less Reliable
- Vendor's Interest First
- Under Delivered
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
