What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Yusuf L.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
superb product with ease of useablity.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
light weight apps which are usable over laptop and mobile , requires less data bandwidth.
What is your favorite aspect of this product?
feature rich offering and clear audio and video capabilities.
What do you dislike most about this product?
not applicable.
What recommendations would you give to someone considering this product?
the mouse control while doing screen share is not available in all product offering, this can be included in all all offerings on preview basis.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Tirth P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Good product and good to use organizations
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Cost and productivity
What is your favorite aspect of this product?
Good to communicate and easy to accsess
What do you dislike most about this product?
Same time vartual private network was not work properly
What recommendations would you give to someone considering this product?
Please improve latency to setvers
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Juan Sebastian U.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Still on top of competitors
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Better UI. Faster push of features enhancements
What is your favorite aspect of this product?
Sharing tools, drawing board, video filters, presentation modes
What do you dislike most about this product?
CPU/GPU consumption
What recommendations would you give to someone considering this product?
Optimize resource consumption. Keep improving UI and design language
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
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