What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.6
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Visitor Management
Score 8.6
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Zoom Workplace Reviews
Siddhant R.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Several unique options that can be customized both before and during calls,can broadcast a message to all breakout rooms and allow participants to choose their own room,Advanced screen sharing (options for second cameras, other apps, whiteboards, and more)
What is your favorite aspect of this product?
Encryption, two-factor authentication, and advanced host management features
What do you dislike most about this product?
40 minutes with free plan; 30 hours with paid plans
What recommendations would you give to someone considering this product?
use thisnproduct for meetings and status of work
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ashutosh S.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2024
Its fantastic product must go for it
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Video Quality and screen sharing
What is your favorite aspect of this product?
Can connect more people at a single time without any issue
What do you dislike most about this product?
Everything looks good
What recommendations would you give to someone considering this product?
Must try this product
Pros
- Unique Features
- Efficient Service
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Sandy C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Seamless Video Conferencing Essential!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom sets itself apart with its user-friendly interface, reliable performance, and comprehensive features tailored for virtual meetings, webinars, and collaboration. Its ease of use, cross-platform compatibility, and scalability make it a top choice for businesses and individuals alike.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its simplicity and reliability. It consistently delivers smooth and high-quality video conferencing experiences, making virtual meetings seamless and productive.
What do you dislike most about this product?
The aspect I dislike most about Zoom is its potential for security vulnerabilities, particularly in instances where meeting links are shared publicly and unauthorized participants can join. While Zoom has implemented various security measures, vigilance is still required to ensure secure meetings.
What recommendations would you give to someone considering this product?
Explore Zoom's collaboration tools such as screen sharing, whiteboarding, and virtual backgrounds to enhance engagement and productivity during meetings.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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