What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Siam R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
Zoom: wide communication, without limits and delay
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom ::: Makes cloud recording easy. Allows live streaming of our webinar: that is, allows you to transmit directly through the Facebook Social Network.
What is your favorite aspect of this product?
The best features that Zoom offers range from HD quality screen sharing, HD quality video chat sessions, meetings with more than 250 participants, I can share emojis, record, configure virtual backgrounds and ask questions in the chat.
What do you dislike most about this product?
A negative point is that if there are problems with the Internet, the meetings can take time and become annoying.
What recommendations would you give to someone considering this product?
Zoom is the best platform to recommend because it offers an easy and secure Office user interface.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Featurist app with live conferencing.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kaylany B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Save conferences or conversations Online.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides meaningful qualities such as: private and group chats, a tool that allows participants to raise their hands so as not to interrupt the speaker, meeting rooms for smaller group discussions, and a whiteboard for brainstorming and sketching ideas.
What is your favorite aspect of this product?
I like Zoom is wonderful to be in contact through the Web, its fundamental aspects include: flexible to handle it on mobile devices and computers, manageable for videoconferences with up to 1000 participants approximately, useful and effective for chat meetings, calls and video calls for chat any situation, for the use or management of convenient and appropriate shared screen in presentations and lectures, it allows making audio calls and recording them while they are being made, with the option to share digital files of any model among the participants.
What do you dislike most about this product?
Zoom, is virtuous in terms of each of the functions it offers, we are working the activities with the rest of my colleagues and clients in a satisfactory and smooth way.
What recommendations would you give to someone considering this product?
I recommend Zoom, considering and taking into account the following: it is a wonderful option for video conferencing, it has fixed support in terms of link, and the conditions of the videos obtained with high definition quality without interruptions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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