What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
marc y.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
supports large audience
What is your favorite aspect of this product?
it's free and easy
What do you dislike most about this product?
unwanted people crashing the call
What recommendations would you give to someone considering this product?
keep it secure
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Genaro G.
- Role: Public Sector
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Easy to use and very helpful
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
the way to use it its so easy
What is your favorite aspect of this product?
the voice chat
What do you dislike most about this product?
the text chat
What recommendations would you give to someone considering this product?
more text rooms
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
Rabih H.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Apr 2021
Very useful
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use and gives you full control of your virtual meeting
What is your favorite aspect of this product?
when using zoom, its like you are meeting in person and have the capability to share your screen and proceed with the meeting as if you are sitting together
What do you dislike most about this product?
The price is a bit high
What recommendations would you give to someone considering this product?
The solution itself is very useful but you can start without paying for a license and upgrade according to your needs
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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