What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Patel P.
- Role: Student Academic
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Apr 2021
Fantastic product for video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
User interface of zoom is very easy to use compare to other products. There are many feature of controlling the audience is there compare to other video conferencing tool.
What is your favorite aspect of this product?
Zoom has functionality to access the screen of participants which is very useful. Chatting option is quite important. The question answer feature is useful when QnA session is doing.
What do you dislike most about this product?
Almost everything is covered but sometimes the desktop version of zoom is taking too much time to load.
What recommendations would you give to someone considering this product?
If you want to do the conference meeting with your team or need to present your task or explain something it is the best tool to use. For QnA session it is also good tool to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Noah B.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2021
For online sessions.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differs from other similar products by its additional features compared to other conferencing platforms, including the ability to type at the top of the screen, schedule multiple meetings, and chat with a specific person during a meeting.
What is your favorite aspect of this product?
I like Zoom, it makes our meetings simpler, safer and more reliable, it offers HD Video, audio and the sharing of the content and information we handle, through mobile devices, phones and desktops, it is great for creating conference rooms, it facilitates recording in the cloud and locally, allows transcriptions and the ability to annotate several members through a shared screen.
What do you dislike most about this product?
Sometimes Zoom freezes, I really don't know if it's connectivity issues, or the platform itself, but it does lead to audience members lagging.
What recommendations would you give to someone considering this product?
I recommend, Zoom is easy to use, it has a mobile application and any user can join the meeting through a browser without downloading the software, it has the functions to work with participants, the audience and clients facilitating the simplification of the work process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Brandon B.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2021
It has nothing to make it special.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom doesn't have something that make it different from other platforms. Most platforms has the same features that zoom but free.
What is your favorite aspect of this product?
The chat during the conference. Is great.
What do you dislike most about this product?
The limit time for free users
What recommendations would you give to someone considering this product?
You have to pay to have all the features.
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Saves Time
Cons
- Security Frustrates
- Inhibits Innovation
- Less Reliable
Please tell us why you think this review should be flagged.
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