What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Samuel J.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted May 2021
A great multi platform meeting tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom offers a freemium pricing model making it an even better choice for small scale organisations and teams.
What is your favorite aspect of this product?
It supports all major platforms and this being a popular product it also allows us to invite members from other organisations as well for the conference meetings
What do you dislike most about this product?
The user interface becomes glitchy at times and still needs to be polished up
What recommendations would you give to someone considering this product?
A recommended low cost virtual meeting solution
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Nandhu S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Provides great experience in meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has a better UI where the participants can be seen all together. Also the Screen Share feature is seamless and provides better visual as well audio quality all over the time.
What is your favorite aspect of this product?
Seamless Experience. I haven't faced any issues in the meetings till date.
What do you dislike most about this product?
No dislikes till date
What recommendations would you give to someone considering this product?
Best for day to day meetings as well as conferences
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Jay M.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Best video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has some more feature as compare to other similar type of products like - we can access the screen of participants - QnA session can be created in zoom - Personal chat options also there - Waiting room feature
What is your favorite aspect of this product?
Meeting record option is very useful. Host can control whole meeting, like mute, unmute, remove. Zoom mobile app is also very useful.
What do you dislike most about this product?
There is meeting duration limitation in free version is too less (40 minutes only)
What recommendations would you give to someone considering this product?
If you want to connect with your pees or want to give presentation than it is the perfect tool to use. There is more advance feature is also there you can easily pass your thoughts to other.
Pros
- Client Friendly Policies
- Generous Negotitation
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
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