What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Mario J.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: End User of Application
Submitted May 2021
Video conferencing tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Now communications are easy and simple, being able to share screen and documents is something that zoom allows you to do. I have been able to create live and private chat, with your work team you can hold discussions and forums, it has user management, content, documents, files, etc., you can record screen and record video calls.
What is your favorite aspect of this product?
Zoom is a communication software that allows you to make your calls and conferences with more than ninety people at the same time and see face to face with up to 15 people, the video and audio quality is excellent, it is one of the tools with the best quality is Zoom, has tools such as sending messages, privately or in a group chat. Another of its characteristics is that you can record video calls and record screen, it has a great integration of third parties, whiteboard and event scheduling.
What do you dislike most about this product?
It is impossible for me to dislike something because it is a software that works quite well and is extremely easy to use, you do not need higher education so that you can use it, it is used to use it both personally and to talk with your friends and family and to use it for your work, conferences and video calls with your employees.
What recommendations would you give to someone considering this product?
Zoom is great for personal use, it is perfectly suited to every occasion, it is easy to use and the quality is excellent.
Pros
- Trustworthy
- Unique Features
- Caring
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Kenil G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2021
A Video conferencing app with remote access
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom had the feature of remote access during the meeting it is an awesome feature. Limitation needs to remove for the people to join the meeting.
What is your favorite aspect of this product?
It can be run on the low internet also. The screen sharing feature is awesome with the audio. Record feature for the host. The host can give the host control to others. The waiting room feature is good. One-click mutes and unmute for all the attendees.
What do you dislike most about this product?
It has a limitation of 40 minutes for the meeting after that. Need application for joining in the meeting.
What recommendations would you give to someone considering this product?
I would like to recommend for use it for the organization and it has many features for the host and also for the user. Recording meetings can be useful for future reference.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Jash G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
EASY TO USE SOFTWARE FOR MEETING
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Like in zoom we can get the long frame of 60 participants this thing differentiates from the other products.
What is your favorite aspect of this product?
My favorite aspect is that in zoom we can connect the 500 participants while in other we cannot.
What do you dislike most about this product?
My Dislike about this product is: 1. Recording of meeting conversion takes long time. 2. Recoding takes space in PC .
What recommendations would you give to someone considering this product?
Recommendations are like 1. Save the recoding meeting direct to any of the cloud service, so that we can save the time of clients & share the video through one link. 2. Please add the meeting recoding also in mobile app.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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