What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Joe T.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2021
Web conferencing at top notch with Zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has more robust features than the previous software that i was using. It allows me to call via video calls for free.
What is your favorite aspect of this product?
Mobility support is the best thing that I like about Zoom Meetings and Chat software. Ease of implementing and using Zoom is a great aspect.
What do you dislike most about this product?
Zoom disconnect video calls after consecutive 40 minutes on the same free video conferencing.
What recommendations would you give to someone considering this product?
Zoom doesn't require IT skills to use it, thus I would recommend prospects to ignore third-party developers intervention.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Haradhan D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Zoom is best and great video conferencing system
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom providing multiple extra features specially for video conference because it's specially made for video conference. Also zoom really easy to use syatem comes with user friendy interface. Zoom comes with really cool and strong cloud system and video quality is next level . We can use it for online class ,Webinar ,meeting purpose without any problem and it's much more affordable than others.
What is your favorite aspect of this product?
Screen sharing and realtime recording fetures really working great also it's work much more faster then others . We can easily use it on every type of network . Also used on slow internet connection it's working very well. It's never lag it's one of the best thing of zoom. Also use zoom application on mobile it's working really great and providing smooth experience and voice and sound clarity super. Mobile application is lag free it's one of the great thing for us.
What do you dislike most about this product?
I cannot dislike anything about zoom because it's satisfied me verry well. Also it's one of the top class system i use . One small issue is sometimes fetching during drop off when any one disconnected and when rejoin host not able to notice that participant is rejoint.
What recommendations would you give to someone considering this product?
As a Zoom user i am very satisfied with this particular video conference software. Because it's best player of this segment as per me so i always recommended all just one time use zoom and you can feel how much powerful it is. I always recommend my colleague and friend also they are happy with zoom.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ani K.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2021
Super Simple! Straight to the point!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has one main function with a help of breadth of features. It's not complex, anyone is able to use it.
What is your favorite aspect of this product?
You can choose who you want to look at and in what order. Anyone can participate in projects since zoom allows everyone to draw and write on the screen. I also like that a group can be divided in sub-groups with the help of rooms.
What do you dislike most about this product?
Visual of messaging. Also sometimes I don't even realize if someone texted me, either because I don't receive it right away or because the message button is not noticeable.
What recommendations would you give to someone considering this product?
Make sure to always look at the camera and microphone button.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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