What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Shrinivas K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
Multi room interaction
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom offers to users a chance of connecting users from multiple meeting rooms from the same or different organisation into a single virtual meeting
What is your favorite aspect of this product?
It is available on most popular platforms, desktop and mobile. It's pricing makes it more affordable for small scale organisation that other web conferencing applications
What do you dislike most about this product?
Bug fixes take quite a time and updates don't introduce any major changes
What recommendations would you give to someone considering this product?
A web conferencing tool which has all the required features and suitable for all team sizes and organisations
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Liam F.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2021
Quality and ease in conferences.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
In summary, a significant difference that we can find between Zoom and Bluejeans is that Zoom has a particularity in terms of virtual classes with its account option for schools while Bluejeans does not have this option.
What is your favorite aspect of this product?
In summary I can state that my favorite aspect is that through Zoom I can make a direct connection with my colleagues in a virtual way, offering me great quality in audio and video, however its ease of use makes it the most accessible and preferred by our company .
What do you dislike most about this product?
In my opinion I express that I do not like Zoom, the image and audio are locked in the middle of videoconferences and at times the connection is lost because it is a very heavy program and thus deserves a large bandwidth to be able to use it without inconvenience.
What recommendations would you give to someone considering this product?
IN summary, when using Zoom I recommend having an excellent internet connection since only then will you be able to fully enjoy the software without cuts or image or audio delays.
Pros
- Enables Productivity
- Effective Service
- Altruistic
- Over Delivered
Please tell us why you think this review should be flagged.
Scott R.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Easy to use and quick to show value
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's literally the exact same as virtually every other conference call software, however it it easy to use and has a lightweight desktop application.
What is your favorite aspect of this product?
How quickly it is to start a call, ad-hoc or scheduled.
What do you dislike most about this product?
Seems like there are constant updates required.
What recommendations would you give to someone considering this product?
Give it a try, it's easy for all users.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
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