What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Israel S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Response and balance in their services.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Something very particular and extremely useful and characteristic of Zoom is its recording system that is of good benefit since at the end of a session it offers variety in terms of notes, videos and audios which is processed and archived immediately.
What is your favorite aspect of this product?
I like Zoom offers the option of conducting a video conference with clients from anywhere and instantly. It is simple, versatile and intuitive to access and use for clients willing to initiate web conferences of limited duration. Its device system is capable of transforming and emitting signals by a wide variety of electronic mechanisms: desktop computers, tablets, iOS and Android phones.
What do you dislike most about this product?
It is uncomfortable that the free version has some restrictions such as user limitations, and meeting duration.
What recommendations would you give to someone considering this product?
Recommend Zoom is an easy-to-use application with basic practical virtues necessary when it comes to video conferencing and web meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
BILAL S.
- Role: Finance
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jun 2021
Decent Product Available On The Market.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Overall cost & Product functionality and performance
What is your favorite aspect of this product?
It has quality image and audio and is easy to use. The tool allows for virtual backgrounds and offers a variety of meeting settings.
What do you dislike most about this product?
Chat need to get a little advanced.
What recommendations would you give to someone considering this product?
Due to Covid, this is one of the best tool for video conferences and calls. Zoom helps to organize meetings, chat, and schedule calls for the entire company and keep everyone connected
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Khushboo M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Easy to use, but a bit pricey . Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has different features compared to other similar software
What is your favorite aspect of this product?
Background change feature.
What do you dislike most about this product?
Its audio quality
What recommendations would you give to someone considering this product?
It is a great product .
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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