What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Helps Innovate
- Effective Service
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
Communications
Mobility
Presence IM
Voice Recognition
AI-Powered Meeting Assistance
CRM CSM Integration
Continuous UCC
Centralized Management Portal
Cloud-Based Voice
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Business Value Created
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Jeff B.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Feb 2023
Very suitable for our needs and always adding more
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It provides a solution that is compatible with a lot of integrated platforms
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
I would love more customization
What recommendations would you give to someone considering this product?
Explore some of the added features that are being added
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Inspires Innovation
Please tell us why you think this review should be flagged.
Ashay S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
great addition to original zoom for business
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
There are many great features including the translation into about 10+ languages and from those languages to English, it also allows to connect to zoom rooms which is a whole new experience for better engagement.
What is your favorite aspect of this product?
One of the features I like the most is the high quality transcription where you can get captions for the speaker if you are in a low network zone or can't get clear audio .
What do you dislike most about this product?
There is no issue with it product in my experience and it takes zoom to a new level.
What recommendations would you give to someone considering this product?
It is a great addition to original zoom offered especially for organizations as it offers more flexibility and easier connectivity options.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
S B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2023
ease to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
has anything to collaborate as a team
What is your favorite aspect of this product?
lots of easy ways to contact your teammember and collaborate on a project.
What do you dislike most about this product?
there's nothing I can think of
What recommendations would you give to someone considering this product?
I would recommend using this product, it will satisfy your needs!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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