What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Acts with Integrity
- Effective Service
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Infinite Canvas
Screen Sharing
Record, Save, and Export Canvases
Annotation
Sticky Notes
Surveys and Polling
Collaboration
Integration with Meeting Solutions
Multimedia Content
Role-Based Access
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Quality of Features
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.9
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.5
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Zoom Workplace Reviews
Dania M.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2026
the docs feature is downright useful.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
even better than google docs because its embedded in the meeting window. It's the best, because we can co-edit a project plan as we talk and no one has to be viewing me sharing their screen.
What is your favorite aspect of this product?
i love the “my notes” portion to keep track of what i was thinking during a call. it is private so i can type whatever and turn those into tasks at a later time.) the audio quality is also exactly crisp even when people are using cheap built-in microphones.
What do you dislike most about this product?
the sidebar looks very cluttered with all the channels and folders. i wish there were better ways to archive old conversations after the fact so they don’t stick in my face forever.
What recommendations would you give to someone considering this product?
if your team does a significant amount of collaborative writing or planning, this integrated design will save you tons of clicking.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Aniket J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2026
Best Tool For Online Teaching & Business Meetings.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is great product for business meeting and for corporate training with providing least privilege to member of meeting. Great security principal apply in application
What is your favorite aspect of this product?
Canvas and Different style of pen option are available which help to draw diagram and explain complex topic.
What do you dislike most about this product?
The pricing is quite high compared to other product in market
What recommendations would you give to someone considering this product?
Great product if you daily spend most of time in video conferencing and online teaching it should be consider
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Ripal S.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2026
Best software for meetings, calendar integration
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Better user experience. Advance features Whiteboard Calendar integration Meeting controls
What is your favorite aspect of this product?
Meeting controls Audio video quality Screen share Whiteboard Annotations Reactions Virtual background
What do you dislike most about this product?
Less user intuitive
What recommendations would you give to someone considering this product?
Better product for meeting higher audience and day to day use
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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