What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
93 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Annotation
Infinite Canvas
Sticky Notes
Integration with Meeting Solutions
Surveys and Polling
Role-Based Access
Screen Sharing
Collaboration
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.9
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Appointment Scheduling
Score 8.6
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Visitor Management
Score 8.0
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Minakshi M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2026
video meetings that just work. Every time.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
i have experimented with microsoft teams and google meet for client calls, but i always return to zoom. the biggest is for me is that of stability. with other services i constantly struggle with lagging audio or a pixelated video when my internet is working well. zoom appears to efficiently transmit much less data. also, the noise cancelation on zoom is better than those others, which is huge when i am trying to work from a noisy cafe. it just feels more professional and dependable for outside meetings where impressions count in the first ten seconds.
What is your favorite aspect of this product?
the quality of the sound and video is always good, which I value most of all. I very much so enjoy the new ai companion mechanics that have recently been put into place. having the summary of a meeting emailed to me so that I don’t have to take any notes saves me what seems like hours. i am a heavy user also of the whiteboard function during creative brainstorming with my team. it's so simple to use and everyone can get involved in the moment. the interface is clean and not overwhelming, with easy accesses to settings like background blur (or audio input) without diving through menus.
What do you dislike most about this product?
the updates can be heavy handed sometimes. every time i go to open my app now so that i can join a rush meeting it wants me to install some new update the only thing is after a while that can get annoying. also free plan cut off at 40 minutes is a super annoying when there's a good conversation going.
What recommendations would you give to someone considering this product?
well if you are looking for a tool mainly for client visits and that too outside, then no doubt this is the best. guests can join without signing up it is more difficult for guests to join than users. reliability alone it’s worth the subscription fee if you’re making high-stakes calls.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Okwesirieze A.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2025
A Collaborative Hub with Human Productive Features
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I think it is its support for third party integration through the zoom app marketplace. This is important as it lets organizations connect Zoom Workplace with existing workflows more flexibly
What is your favorite aspect of this product?
For me it's the flexible meeting option which included breakout rooms, recordings, and easy screen sharing it's ease of use as well
What do you dislike most about this product?
It is resource intensive, and has a high bandwidth use. which eats battery and data and their support are sometimes slow
What recommendations would you give to someone considering this product?
I will say you should combine zoom with complementary tools and do not overload it. Strategically doing it will reduce much load and give better efficiency
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
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