What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

93 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

0% Negative
0% Neutral
100% Positive

Feature Ratings

Average 83

Annotation

92

Infinite Canvas

92

Sticky Notes

88

Integration with Meeting Solutions

83

Surveys and Polling

83

Role-Based Access

82

Screen Sharing

82

Collaboration

82

Record, Save, and Export Canvases

80

Multimedia Content

72

Vendor Capability Ratings

Average 84

Ease of Customization

92

Ease of IT Administration

90

Business Value Created

90

Ease of Implementation

85

Usability and Intuitiveness

85

Breadth of Features

85

Product Strategy and Rate of Improvement

83

Quality of Features

83

Availability and Quality of Training

82

Vendor Support

78

Ease of Data Integration

73

Zoom Workplace Reviews

Minakshi M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

video meetings that just work. Every time.

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

i have experimented with microsoft teams and google meet for client calls, but i always return to zoom. the biggest is for me is that of stability. with other services i constantly struggle with lagging audio or a pixelated video when my internet is working well. zoom appears to efficiently transmit much less data. also, the noise cancelation on zoom is better than those others, which is huge when i am trying to work from a noisy cafe. it just feels more professional and dependable for outside meetings where impressions count in the first ten seconds.

What is your favorite aspect of this product?

the quality of the sound and video is always good, which I value most of all. I very much so enjoy the new ai companion mechanics that have recently been put into place. having the summary of a meeting emailed to me so that I don’t have to take any notes saves me what seems like hours. i am a heavy user also of the whiteboard function during creative brainstorming with my team. it's so simple to use and everyone can get involved in the moment. the interface is clean and not overwhelming, with easy accesses to settings like background blur (or audio input) without diving through menus.

What do you dislike most about this product?

the updates can be heavy handed sometimes. every time i go to open my app now so that i can join a rush meeting it wants me to install some new update the only thing is after a while that can get annoying. also free plan cut off at 40 minutes is a super annoying when there's a good conversation going.

What recommendations would you give to someone considering this product?

well if you are looking for a tool mainly for client visits and that too outside, then no doubt this is the best. guests can join without signing up it is more difficult for guests to join than users. reliability alone it’s worth the subscription fee if you’re making high-stakes calls.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Okwesirieze A.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

A Collaborative Hub with Human Productive Features

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

I think it is its support for third party integration through the zoom app marketplace. This is important as it lets organizations connect Zoom Workplace with existing workflows more flexibly

What is your favorite aspect of this product?

For me it's the flexible meeting option which included breakout rooms, recordings, and easy screen sharing it's ease of use as well

What do you dislike most about this product?

It is resource intensive, and has a high bandwidth use. which eats battery and data and their support are sometimes slow

What recommendations would you give to someone considering this product?

I will say you should combine zoom with complementary tools and do not overload it. Strategically doing it will reduce much load and give better efficiency

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing