What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Effective Service
- Efficient Service
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
Communications
AI-Powered Meeting Assistance
Mobility
Voice Recognition
Presence IM
Centralized Management Portal
Cloud-Based Voice
Continuous UCC
CRM CSM Integration
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Data Integration
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Whiteboard Software
Score 8.6
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Telemedicine
Score 8.5
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Zoom Workplace Reviews
Sabrina M.
- Role: Human Resources
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Nov 2024
Great product for large organizations
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Larger audience and better for larger conferences
What is your favorite aspect of this product?
Customization of the video to stillness and presentation
What do you dislike most about this product?
More work to get a room started
What recommendations would you give to someone considering this product?
How larger their organization is
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bharath M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Communication Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
1. Smooth and easy link sharing to start the meeting. 2. Secure and reliable environment supported in every OS. 3. From desktop to phone it works fine with respect to performance. 4. Separated breakout rooms in one meeting , so virtual meetings can go easily with one link.
What is your favorite aspect of this product?
Easy to install , start and integerate with the ticketing tool for customer environment.
What do you dislike most about this product?
1. From same id , same link one person can join from multiple machines which is really a weird thing. 2. Nothing as such new , very much competitive platforms are there with same features in less cost.
What recommendations would you give to someone considering this product?
Good , easy platform to deal and work with,
Pros
- Continually Improving Product
- Caring
- Acts with Integrity
- Over Delivered
Please tell us why you think this review should be flagged.
Laura C.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2024
A Great Communication Software For Business
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
This software ensures effective communication and easy to use for teams. Collaboration is as well enhanced too.
What is your favorite aspect of this product?
I like that it support both mobile and web based devices. The software is affordable and eases collaboration and communication needs.
What do you dislike most about this product?
No problems at all. It works perfectly well.
What recommendations would you give to someone considering this product?
I'm recommending Zoho Workplace for being an amazing solution for communication
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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