What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Efficient Service
- Effective Service
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
AI-Powered Meeting Assistance
Mobility
Communications
Voice Recognition
Presence IM
Centralized Management Portal
Continuous UCC
CRM CSM Integration
Cloud-Based Voice
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
davit t.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Dec 2020
use zoom for feel comfortable and make nice meets
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
easy to use
What is your favorite aspect of this product?
change background
What do you dislike most about this product?
network problems
What recommendations would you give to someone considering this product?
check network problems
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Khem Lal P.
- Role: Consultant
- Industry: Education
- Involvement: Initial Implementation
Submitted Sep 2020
Online Classroom made effective with Zoom.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
ZOOM's whiteboard freature is very useful and the app is very stable.
What is your favorite aspect of this product?
I love its simplicity and it has all the necessary features to run online meetings and classes effectively.
What do you dislike most about this product?
I don't have any complaints. But recently there has been some outages.
What recommendations would you give to someone considering this product?
Introduce text to speech feature.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Jimmy G.
- Role: Operations
- Industry: Education
- Involvement: Initial Implementation
Submitted May 2021
Easy to use, but a bit pricey. Takes some practice
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's a unique product that offers a wide variety of solutions.
What is your favorite aspect of this product?
Being able to work and have meetings from anywhere I need to.
What do you dislike most about this product?
Some of the features don't always work correctly.
What recommendations would you give to someone considering this product?
No further recommendations.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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