What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Effective Service
- Efficient Service
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
Communications
AI-Powered Meeting Assistance
Mobility
Voice Recognition
Presence IM
Centralized Management Portal
Cloud-Based Voice
Continuous UCC
CRM CSM Integration
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Data Integration
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Whiteboard Software
Score 8.6
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Telemedicine
Score 8.5
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Zoom Workplace Reviews
Masoom R.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Great product. UI is friendly
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It have some same features with better options
What is your favorite aspect of this product?
Nothing major
What do you dislike most about this product?
There's nothing to dislike.
What recommendations would you give to someone considering this product?
Go for it, it's good in budget
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Productive
- Vendor Friendly Policies
- Wastes Time
Please tell us why you think this review should be flagged.
Marius T.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Good product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Many unique features
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Not much
What recommendations would you give to someone considering this product?
More integrations with MS Outlook
Pros
- Helps Innovate
- Fair
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
Maeve G.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2024
I REALLY LIKE IT!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom Workplace stands out with its all-in-one platform for video calls, messaging, and file sharing. It’s easy to use, scales well for any team size, and offers great hybrid work features like Zoom Rooms for seamless in-office and remote collaboration.
What is your favorite aspect of this product?
My favorite aspect of Zoom Workplace is its all-in-one integration. It combines video calls, chat, and file sharing in one platform, making collaboration seamless and efficient.
What do you dislike most about this product?
What I dislike most about Zoom Workplace is that it can be overwhelming for new users due to its many features and settings, which may take time to learn and navigate effectively.
What recommendations would you give to someone considering this product?
I recommend Zoom Workplace if you need a comprehensive, easy-to-use platform for video calls, messaging, and collaboration. Be prepared to invest time in learning all its features for maximum efficiency.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Vendor Friendly Policies
- Under Delivered
- Less Generous
Please tell us why you think this review should be flagged.
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