What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Effective Service
- Helps Innovate
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web & Desktop Conferencing
AI-Powered Meeting Assistance
Mobility
Communications
Voice Recognition
Presence IM
Centralized Management Portal
Continuous UCC
Cloud-Based Voice
CRM CSM Integration
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.6
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Anne A.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2024
Perfect Team Work Solution For Business
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
From effortless communication to boosted teamwork, Zoom Workplace makes working together a breeze.
What is your favorite aspect of this product?
It's easy to deliver on work projects and tasks with Zoom Workplace.. It's affordable and communication/collaboration is easy.
What do you dislike most about this product?
Has been helpful as a workplace communication tool. No issues.
What recommendations would you give to someone considering this product?
It enhances teamwork and I recommend it to other businesses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Corey W.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Nov 2024
A must-have for any business
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's a great all in one solution for remote meetings from setting up appointments to the face to face. I also like some of the added freebies like AI note taking.
What is your favorite aspect of this product?
Ease of use to quickly jump on a call with someone face to face and be able to share our screens
What do you dislike most about this product?
There is nothing I can think of that I don't like
What recommendations would you give to someone considering this product?
Look no further - Zoom is the original, and best platform for online meetings. Most user friendly for all types of users.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Joe C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Communication platform.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom workplace allows you to make virtual discussions with classmates and mentors
What is your favorite aspect of this product?
It's borderless and timeless.
What do you dislike most about this product?
No issues with it.
What recommendations would you give to someone considering this product?
Zoom is affordable and it only needs Internet connection to chat smoothly.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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