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Zoho

Zoho WorkDrive

Composite Score

8.9 /10

CX Score

9.2 /10

115 Reviews Write a Review

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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Awards & Recognition

Zoho WorkDrive won the following awards in the Document Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

2025 Data Quadrant Champion

2025

3 Top Rated Capabilities

3 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

2% Negative

3% Neutral

95% Positive

Pros

Performance Enhancing
Reliable
Enables Productivity
Effective Service

Feature Ratings

Average 83

Document Sharing

Document Hosting

Searchability

Editor Functions

Security and Access Control

Metrics and Reporting

Publication Workflow

Check Out Check in

Indexing and Classification

Version Control

Access Tracking

Vendor Capability Ratings

Average 83

Quality of Features

Breadth of Features

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Also Featured in...

Content Collaboration

Score 9.0

View Zoho WorkDrive in this category (opens in a new tab)

Enterprise Content Management - Midmarket

Score 8.0

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Isménia M.

Role: Information Technology
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Best File Management app

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

I've never seen a cloud service upload this fast. Neither Dropbox nor Google Drive are that fast! It has a cloud file storage space, as well as a software package to create, edit and also share text documents, presentations and spreadsheets.

What is your favorite aspect of this product?

What I like most is the possibility to browse by categories: documents, spreadsheets, presentations, photos, music and videos. In addition to "my", "shared for me" and "shared by me". In addition, it is possible to add tags to documents to facilitate their search and categorization.

What do you dislike most about this product?

One of the things that I don't like about Zoho Docs is the lack of several languages like Portuguese, not all collaborators are fluent in English.

What recommendations would you give to someone considering this product?

Great app, let's download Zoho Docs and one of the best in its category, fast synchronization, access to 5GB of free storage. I recommend

Pros

Effective Service
Saves Time
Respectful
Client's Interest First

Cons

Less Reliable
Commodity Features
Less Generous

Matt K.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Robust, versatile and easy to use

Likeliness to Recommend

7 /10

What differentiates Zoho WorkDrive from other similar products?

ZohoDocs has excellent quality tools that allow you to create, edit and share documents very easily and with a good level of security. It guarantees a participatory work space for the members of the company. In addition, a pleasant, reliable and efficient work environment. This cloud-based platform makes it possible to safeguard highly reliable files, with a multi-level synchronization process, maintaining the order and organization of the folders. It offers tools that facilitate collaborative work, generating a lot of fluidity in file sharing.

What is your favorite aspect of this product?

It allows you to create an organizational scheme of the files located by folders and subfolders, which works very well. Bulk file uploads flow quickly and efficiently. It includes the useful function of setting reminders and notifications, to always be up to date with tasks. Synchronizing files from the desktop is quick and hassle-free. Files are stored in the cloud and can be accessed from anywhere, with ease. The email integration is really nice, it saves time.

What do you dislike most about this product?

It is necessary to improve the mobile version, incorporating more functions and features to make it more robust. Its price is considerably high compared to similar platforms.

What recommendations would you give to someone considering this product?

It is a completely reliable platform. With a very nice and easy-to-use user interface. Its storage, syncing and collaboration features are very efficient. I recommend its implementation.

Pros

Reliable
Respectful
Fair
Altruistic

Wanyonyi W.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

My Experience With Zoho Docs

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho Docs is more than a document management. The software also makes enterprise content management easy as well.

What is your favorite aspect of this product?

I like that Zoho Docs easily augers well with other Zoho products Zoho Docs also doubles up as a business content management The software is the most affordable

What do you dislike most about this product?

No hates for Zoho Docs. Has been very instrumental.

What recommendations would you give to someone considering this product?

Zoho Docs is a software that makes the difference when it comes to document and content management and I recommend it. It is also price worthy.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Zoho WorkDrive Ratings

86 Likeliness to Recommend

1 Since last award

96 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Searchability DMSes generally allow for the ability to conduct searches on document content.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Version Control Tracking of document versions with each iteration of document changes.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Collaboration

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

Isménia M.

Best File Management app

Likeliness to Recommend

Pros

Cons

Matt K.

Robust, versatile and easy to use

Likeliness to Recommend

Pros

Wanyonyi W.

My Experience With Zoho Docs

Likeliness to Recommend

Pros

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Feature Ratings

Document Sharing

Document Hosting

Searchability

Editor Functions

Security and Access Control

Metrics and Reporting

Publication Workflow

Check Out Check in

Indexing and Classification

Version Control

Access Tracking

Vendor Capability Ratings

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Breadth of Features

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Ease of IT Administration

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Ease of Implementation

Ease of Customization

Ease of Data Integration

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